HELP

Support

Last updated: 5 August 2026

If something is not working, write to us. Below is what to include so we can sort it out on the first reply.

1. How to get help

Describe the problem and tell us the platform (iPhone or Android), the app version, and the steps that led to the error.

We usually reply within two business days.

Never send a one-time sign-in code, a password or an access token by email. Support does not need them, and in a message thread they are exposed.

Check that the account has already been activated in LifeOS.
To sign in with Telegram, open @Lifeosmanbot first and press Start.
Request a new code and use only the most recent message.
If no code arrives, send support your Telegram username or email — without the sign-in code.

How we handle data is described in the privacy policy. To delete your account, use the separate request page.

The rules for using the service are on the terms of use page.